White Boards

At White Boards and More, easy is in our DNA. And that goes for ordering. But if you’ve got questions, we’ve got answers. How do I order from you? How do I order missing parts or replacement parts? Can I order something that’s out of stock? How can I pay? Do I have to pay sales tax? How do I use a coupon code? What happens after I place my order? How do I print out a receipt?   How do I order from you? Score that perfect find by ordering from us: Online: Because the Internet never sleeps. Fast, easy, secure, 24/7/365. By Phone: We’ll take care of it. Call (800) 508-1735, Mon-Fri 8-9, Sat and Sun 9-6 EST. By Mail: Prefer snail mail? Don’t worry, we don’t judge. Just print out your shopping cart and send it with a check to:

Whiteboards and More, a division of Wayfair LLC
Attn: Orders
177 Huntington Avenue, Suite 6000
Boston, MA  02115

Don’t forget to include your phone number and email address so we can reach you if we have questions. Back to top   How do I order missing parts or replacement parts? Head over to How do I order missing parts or replacement parts? for the skinny on getting new parts. Back to top   Can I order something that’s out of stock? We don’t take orders for items that we know are backordered, because we’ve found people are much happier when they order something that’s available right away. If you’re interested in an item that’s out of stock, click the “Email Me When Available” button so we know to send you a heads-up when we hear the item is back in stock. Back to top   How can I pay? We’re happy to take your money via the following convenient methods: Credit and Debit Cards: We take American Express, Discover, MasterCard and Visa. We also accept international credit cards. PayPal: You can even check out completely through PayPal. Learn more. Bill Me Later: Bill Me Later lets you pay online without a credit card. Learn more. Direct Debit (powered by Mazooma): Make a payment directly from your bank account. See if your bank is supported. Personal Checks, Cashier's Checks, and Money Orders: We take checks – see How do I order from you? for details. Keep in mind your order will stay on hold until the check clears. Gift Certificates: You can pay for an order with a White Boards and More gift certificate. Buy a White Boards and More gift certificate! Store Credit: You can pay for an order with your White Boards and More store credit. Learn more about White Boards and More store credit. Purchase Orders and Net Terms: Your organization is welcome to pay with a purchase order. Please check out this page for more info. Back to top   Do I have to pay sales tax? Nope, not unless your order is going to Massachusetts, Kentuckey or Utah – in those states, we are required by law to collect sales tax. (Sorry.) Only orders shipping to Massachusetts, Kentucky and Utah will be subject to a sales tax (although in Massachusetts, sales tax doesn’t apply to gun safes and shoes.) White Boards and More isn’t responsible for individual states' sales tax reporting laws for online purchases, so we encourage you to check your state's regulations before you shop. If you’re shipping to Colorado: as required by Colorado law, the purchaser must file a sales or use tax return, and may be required to pay sales or use tax on certain items. If you’re shipping to Canada: international fees and taxes do apply. Back to top   How do I use a coupon code? Good news, bargain hunters! If you have a White Boards and More coupon code, you can use it at checkout. White Boards and More Rewards members can use rewards codes at checkout too. We’re sad to say that some brands won’t let us give discounts on their products – if you want to check on this in advance, you can see the full list of those brands here. Back to top   What happens after I place my order? Soon after you order, we’ll email you an Order Confirmation. Please hang onto this email so you have your order number and info handy. If you don’t see your Order Confirmation in your inbox, check your spam folder to make sure it didn’t get caught by an overly enthusiastic spam filter. If it’s not there, email us and we’ll send you a new one. As soon as you place your order, we’ll start getting it ready to ship. Some items may take longer to prepare than others if they need custom work or special parts assembled. When your item is ready, we’ll ship it out and email a Shipment Confirmation. This has a tracking number you can use to follow the progress of your package as it makes its way to you! If you ordered several products, they may ship from different warehouses – in these cases you’ll get a separate Shipment Confirmation for each package. Back to top   How do I print out an order receipt? With a White Boards and More account, it’s easy:

1. Click the Print Receipt link on the Welcome page of My Account.
2. If you have more than one order with us, you’ll see a list of your orders.
3. Next to each order is a small picture of a printer. Click it to print out a copy of your order.

Simple, huh? If you don’t have an account, it’s easy to set one up – just go to Create Account and fill in the info with the email address you used to order. Once your account is set up, you’ll be able to print out your receipt (and get plenty of other sweet perks and deals!) Back to top   Have a question that wasn’t answered on this page? Get in touch here, we’d love to hear from you! Or if you’d prefer, give us a call at (800) 508-1735 and we’ll help you out with any questions you’ve got!